We'd like to make sure your experience on the Stapler Warehouse Site is a pleasant and productive one.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS SITE. BY USING THIS SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO NOT USE THIS SITE. TERMS AND CONDITIONS

PRODUCT WARRANTY
Stapler Warehouse prides itself at providing the best quality products and service.  Stapler Warehouse warranties that all the products it sells are free from manufacturing defects. Anydefective product received by the end user will be exchanged for anon-defective, identical product; or money back at the site'sdiscretion. This offer is limited to the duration and parameters ofthe manufacturer's warranty; and applies to the product only. Stapler Warehouse is not liable for any other expense - shipping orotherwise - incurred by the end user for exchanging a product.Stapler Warehouse does not warrantee that a product will meet all thespecific needs of its end user; nor that a product will performbeyond or outside the intended use of its design. Stapler Warehouse isnot responsible for occasional typographical errors on the website.Manufacturers' order processing time and product availability arebeyond the control of Stapler Warehouse. Any projected shipment datesprovided by Stapler Warehouse are estimates only. Stapler Warehouse cannot be responsible for the date a product actually ships out of the manufacturer's door. Stapler Warehouse also cannot be responsible fordamage a product incurs while being shipped to the end user. In keeping with good customer service, Stapler Warehouse will assist its customer in pursuing a remedy with the carrier in whose custody a product was damaged or with the manufacturer who shipped the product.However, such remedy is solely at the discretion of the carrier or manufacturer.

RETURN POLICY
Due to the nature of our business, Stapler Warehouse needs to maintain a strict return policy. A return will only be accepted up to the duration and parameters of the manufacturer's warranty for exchange or repair if a product is found to have a manufacturing defect. The end user needs to acquire a Return Authorization from the customer service department at Stapler Warehouse. The defective product then needs to be shipped in its original packaging to the location provided by the customer service department at Stapler Warehouse. No return shipments will be accepted by Stapler Warehouse, or by the manufacturer of the defective product, without the original packaging and Return Authorization.

In some cases the sales department at Stapler Warehouse may arrange an exchange with the manufacturer for an alternative product.  Once it is received in satisfactory condition by the manufacturer, the original product will be refunded, minus a restocking fee up to 25%, and the end user will be billed for the replacement product.

In cases where the return is not the result of StaplerWarehouse's error the customer is responsible for the return shipping charges.  The original product must be returned in "As New" condition, in the original packaging and with a Return Authorization provided by the customer service department at Stapler Warehouse. Any returned item that does not meet all three conditions will be considered the property of the end user; and will be shipped back to the end user at the end user's expense. No refund will be provided for any product returned that does not meet all three conditions. Additionally, Stapler Warehouse reserves the right to charge an additional 5% fee on all canceled orders, if the order has already been processed. All software is non-returnable; no exceptions. Absolutely no returns on parts, accessories and supplies are allowed.  In most cases, the original return charge is not refundable.

Staple Warehouse's ("Company") website and board community (the "Site") are currently provided free-of-charge to users who agree to abide by the terms and conditions of this Agreement. Company reserves the right to change the nature of this relationship at any time, and to revise these guidelines and Terms and Conditions from time to time as Company sees fit. Users who violate the terms of this Agreement will have their access canceled and they may permanently be banned from using the Site and any interactive services. Users should check these terms and conditions periodically. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes,whether or not you actually reviewed them. Entering the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not enter the Site.

MILITARY DELIVERY
Military Delivery to an APO/FPO can only be shipped via The US Postal service,max weight limit 70 lbs.  Additional charges may incur if the original manufacturer is unwilling to ship via this method.in this case the product will be sent to our offices and we will take to our local post office as an accomodation to our customer.Charges will apply for the US Postal shipping charges from Stapler Warehouse's office to the customers destination. You can avoid the additional charges for APO/FPO Sales by arranging authorization to ship to a consolidation point.

RESIDENTIAL TRUCK DELIVERY
Free shipping for Truck/Freight shipments is to commercial locations,deliveries to residential locations could incur additional charges. Additional charges will be added to invoice as required.

SHIPPING DETAILS
Shipping usually includes inside delivery (For UPS and Fedex orders 70 lbs or less). For freight shipments (common carrier and other shipments over 70 lbs), shipping includes dock to dock delivery in the USA 48 contiguous states. Lift gate and inside delivery will possibly incur additional charges, and will be charged to the customer. If "prior notice" or "24 hour notification" is requested on shipments, additional charges maybe applied.

Expedited Orders:

Because most of our products are drop-shipped, orders are subject the processing and lead times provided by our vendors.  Please note that expedited orders such as 2nd day air, 3-day, and next day service only affect the shipping lead time, but may not affect the time it takes the vendor to process and ship.

FREE SHIPPING:

Free Shipping is offered on some of our products.  Please note we reserve the right to terminate, modify or revoke the terms of this offer.  Free Shipping only covers ground service and does not include Saturday Delivery, Lift Gate, or Inside Delivery.  Free Shipping is only offered to orders going to the 48 contiguous United States and only applies to one shipping address per order. 

Orders shipping to Alaska, Hawaii, or to an International destination are excluded from this offer.

Free shipping for Truck/Freight shipments is to commercial locations, deliveries to residential locations could incur additional charges. Additional charges will be added to invoice as required.

International Shipping:

Most of our products can be shipped to destinations across the globe.  We recommend contacting our customer service directly to obtain instructions and rate quotes for international orders.  Our International shipping quotes are estimates and may vary at the time the order is placed.  Additional costs such as Customs Duties, Brokerage Fees, Storage Fees, Import Tax, etc.  may apply and are not the responsibility of Stapler Warehouse.

Shipping Errors:

We try our best to provide economical and accurate shipping rates. If under any circumstance there is an error in our shipping calculations at the time an order is placed, we reserve the right to apply a corrected shipping rate with the customer's approval.  We also reserve the right to terminate the order at our discretion.

Content / Pricing Errors:

We're constantly revising our content to provide accurate product and pricing information, pricing or typographical errors may occur. Stapler Warehouse cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Stapler Warehouse reserves the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Stapler Warehouse may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

PARTNERS
At Stapler Warehouse,"Partner" means that we have teamed up with leading companies to bring you quality services and products. "Partner"does not mean that we are partners with these companies for legal purposes. All companies that we feature on our site are solely responsible for their own obligations to you. While Stapler Warehouse is not legally responsible for their obligations, we will assist you in dealing with them should any issues arise.


USERS/PARTICIPANTS
Wedo not discriminate on the basis of age, race, national origin,gender, sexual orientation or religion. No person under the age of 13 should use the Site without the consent of their parent or legal guardian. We strongly encourage all parents and guardians to monitor the Internet use of their children. Use of the Site by any user shall be deemed to be a representation that the user is 13 years of age or older.


COOKIES
"Cookies" are small encrypted data files (containing references to user ID information supplied by the user and stored on our secure server) that may write to your hard drive once you have accessed a site. Company uses cookies to enhance your shopping experience with us. Cookies are used to keep track of your shopping cart and to save your password so you do not have to re-enter it each time you visit the Site. To learn more about how we protect customer information, please review our Privacy Policy.


TRADEMARKS, COPYRIGHTS &RESTRICTIONS
This Site and all materials on the Site,including, but not limited to, images, illustrations, posts, audio clips, video clips (the "Materials") is the property of Company and its affiliates and licensors and are protected from unauthorized copying and dissemination by copyrights that are owned or licensed by the Company and by copyright law, trademark law,international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish,upload, post, transmit, or distribute in any way whatsoever any Materials from www.staplerwarehouse.com, or any other web site owned or operated by the Company without the prior written permission of the Company. However, you may download or make one copy of the Materials and other downloadable items displayed on the Site, provided that the same are not used for any commercial purpose, distributed to third parties or offered for sale to third parties, and further provided that all copyright and other notices contained in the Materials are left intact. Any modification of the Materials, or any portion thereof, or use of the Materials for any other purpose constitutes an infringement of the Company's copyrights and other proprietary rights. Use of these Materials on any other web site or other networked computer environment is prohibited without prior written permission from the Company.
Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Site or any information displayed on this Site, through the use of framing or otherwise,except: (a) as expressly permitted by these terms and conditions; or(b) with the prior written permission of Company or such third partythat may own the trademark or copyright of information displayed onthis Site.


LINKS
The Company is not responsible for the content of any sites that may be linked to or from www.staplerwarehouse.com. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from this Site is independent from Company, and Company has no control over the content of that other web site. In addition,a link to any other web site does not imply that Company endorses or accepts any responsibility for the content or use of such other website.
In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Company of that third party or of any product or service provided by a third party.


PRIVACY ISSUES
The Company is concerned about privacy matters for its customers. Please review our Privacy Policy.


PRODUCT AND SERVICES INFORMATION
Prices and availability may vary. Prices shown on the Site apply to the products and services on the Site and may change at any time without notice. We attempt to display all products shown on the Site in an accurate manner, however, because of the technical differences in the equipment of our customers, we cannot be responsible for photographic differences in size, shape and color of the products. The receipt of an email order confirmation is simply a recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether,including but not limited to prohibiting sales to resellers.


NOTICE AND TAKE DOWN PROCEDURES
If you believe any content present on this Site infringes your copyright, you may request such content to be removed from this Site by following the notice and take down procedures of the Digital Millennium Copyright Act. To follow those procedures, contact Company's copyright agent (identified below) and provide the following information: - A clear statement identifying the works, or other materials believed to be infringed. -A statement from the copyright holder or authorized representative that the materials are believed to be infringing. - Sufficient information about the location of the allegedly infringing materials so that Company can find and verify its existence. - Your name,telephone number and e-mail address. - A statement from you under penalty of perjury that the information supplied is accurate, and that you are authorized to act on the copyright owner's behalf. - A signature or the electronic equivalent from the copyright holder or authorized representative. Company's agent for copyright issues relating to this Site is Rich Mueller.


DISCLAIMERS AND INDEMNITY
By using the Site and/or posting Materials, you agree to indemnify the Company, its officers, directors, employees,successors, agents, distributors, and affiliates for any and all claims, damages, losses, and causes of action (including attorneys'fees) arising out of or relating to your breach or alleged breach of this agreement (including without limitation, claims made by third parties for infringement of intellectual property rights), or for any content that is provided by you (or through your user I.D. and/or password). You agree to cooperate as fully as reasonably required in the defense of any claim. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
The information contained in this Site is for general guidance on topics selected by Company. Such information is provided on a blind-basis, without any knowledge as to your industry, identity or specific circumstances. The application and impact of relevant laws will vary from jurisdiction to jurisdiction.There may also be delays, omissions, or inaccuracies in information contained in this Site. The information on this Site is provided with the understanding that Company and various authors and publishers'providing such information are not engaged in, and that providing such information does not constitute the rendering of legal,accounting, tax, career or other professional advice or services. As such, information on this Site should not be relied upon or used as a substitute for direct consultation with professional advisors.
THIS SITE CONTAINS FACTS, VIEWS, OPINIONS, STATEMENTS, AND RECOMMENDATIONS OF THIRD-PARTY INDIVIDUALS AND ORGANIZATIONS. NONE OF THEM OR STAPLERWAREHOUSE.COM (AND ITS AFFILIATED ENTITIES, TOGETHER "THE COMPANY") REPRESENTS OR ENDORSES THE ACCURACY, CURRENTNESS, OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION DISPLAYED, UPLOADED, OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGETHAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, ORINFORMATION WILL BE AT YOUR SOLE RISK. THE MATERIALS ON THIS SITE ARETRANSMITTED AND DISTRIBUTED "AS IS" AND APPEAR ON THE SITEWITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOTLIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OFMERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. THERE IS NOWARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS, AND VALIDITY OFANY MATERIALS ON THE WEB SITE, AND NO WARRANTY THAT THE FUNCTIONSCONTAINED ON THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, ORTHAT DEFECTS WILL BE CORRECTED.
Where applicable law does notallow the exclusion of implied warranties, the foregoing exclusionsmay not apply to you. This Disclaimer applies to all content,merchandise and services available through this site.


LIMITATION OF LIABILITY
NEITHER THE COMPANY, NOR ITS OFFICERS,DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS,AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE ARERESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL,PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, ORTHE INABILITY TO USE, THIS SITE OR THE INFORMATION CONTAINED ON THISSITE, EVEN IF COMPANY (OR ANY THIRD PARTY POSTING INFORMATION ON THISSITE) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NOEVENT SHALL COMPANY'S TOTAL LIABILITY (OR THE TOTAL LIABILITY OF ANYTHIRD PARTY PROVIDING INFORMATION ON THIS SITE) TO YOU FOR ALLDAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THISSITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO,NEGLIGENCE) OR OTHERWISE, EXCEED ONE DOLLAR (US$1.00).

TERMINATION
The Company may, in its sole discretion, terminate or suspend your access to all or part of the Site, including, but not limited to, any message boards on the Site,for any reason, including without limitation, breach of this Agreement. In the event this Agreement is terminated, the restrictions regarding Materials appearing on the Site, and the representations and warranties, indemnities, and limitations of liabilities set forth in this Agreement will survive termination. In the event that you are unsatisfied with the services provided by Company, your sole remedy is to terminate this Agreement.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Stapler Warehouse or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


JURISDICTION
The Company operates the Sitefrom its offices within the United States. Company makes norepresentations that content and materials on the Site are legal orappropriate for use from outside the United States. If you choose toaccess the Site from other locations, you do so at your own risk andare responsible for compliance with any and all local laws. You maynot use the Site in violation of U.S. export laws and regulations.
This Agreement will be governed by and construed in accordancewith the laws of the Commonwealth of Massachusetts, as it is appliedto agreements entered into and performed therein, and excluding (i)the United Nations Convention o n Contracts for the InternationalSale of Goods; (ii) the 1974 Convention on the Limitation Period inthe International Sale of Goods; and (iii) the Protocol amending the1974 Convention, done at Vienna April 11, 1980. Any action brought to enforce this Agreement or matters related to the Site will be brought in either the State or Federal Courts of the Commonwealth of Massachusetts; provided, however, that notwithstanding anything contained in this Agreement to the contrary, Company shall have the right to institute judicial proceedings against you or anyone acting by, through or under you, in order to enforce Company's rights here under through reformation of contract, specific performance,injunction or similar equitable relief. Any claim or cause of actionyou have with respect to use of the Site must be commenced within one(1) year after the claim arises. If any provision of this Agreementis deemed void, unlawful, or otherwise unenforceable for any reason,that provision will be severed from this Agreement and the remainingprovisions of this Agreement will remain in force. This Agreementconstitutes the entire agreement between you and the Companyconcerning your use of the Site, and the Agreement will not bemodified, except in writing, signed by both parties.


COMMENTS,COMPLAINTS AND QUESTIONS
We welcome your feedback about the Site. However, any comments, ideas, notes, messages, suggestionsor other communications sent to the Site shall be and remain theexclusive property of Company, and we may use all such communicationsin any manner, including reproducing, disclosing and publishing suchcommunications, all without compensation to you.
Should you have any questions or complaints regarding violations of this Agreement,please contact us.