We'd like to make sure your experience
on the Stapler Warehouse Site is a pleasant and productive one.
PLEASE
READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND
CONDITIONS MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS SITE. BY
USING THIS SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND
CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO
NOT USE THIS SITE. TERMS AND CONDITIONS
PRODUCT
WARRANTY
Stapler Warehouse prides itself at providing the
best quality products and service. Stapler Warehouse warranties that all
the products it sells are free from manufacturing defects. Any
defective product received by the end user will be exchanged for a
non-defective, identical product; or money back at the site's
discretion. This offer is limited to the duration and parameters of
the manufacturer's warranty; and applies to the product only. Stapler Warehouse is not liable for any other expense - shipping or
otherwise - incurred by the end user for exchanging a product.
Stapler Warehouse does not warrantee that a product will meet all the
specific needs of its end user; nor that a product will perform
beyond or outside the intended use of its design. Stapler Warehouse is
not responsible for occasional typographical errors on the website.
Manufacturers' order processing time and product availability are
beyond the control of Stapler Warehouse. Any projected shipment dates
provided by Stapler Warehouse are estimates only. Stapler Warehouse cannot be
responsible for the date a product actually ships out of the
manufacturer's door. Stalpler Warehouse also cannot be responsible for
damage a product incurs while being shipped to the end user. In
keeping with good customer service, Stapler Warehouse will assist its
customer in pursuing a remedy with the carrier in whose custody a
product was damaged or with the manufacturer who shipped the product.
However, such remedy is solely at the discretion of the carrier or
manufacturer.
RETURN POLICY
Due to the
nature of our business, Stapler Warehouse needs to maintain a strict
return policy. A return will only be accepted up to the duration and
parameters of the manufacturer's warranty for exchange or repair if a
product is found to have a manufacturing defect. The end user needs
to acquire a Return Authorization from the customer service
department at Stapler Warehouse. The defective product then needs to be
shipped in its original packaging to the location provided by the
customer service department at Stapler Warehouse. No return shipments
will be accepted by Stapler Warehouse, or by the manufacturer of the
defective product, without the original packaging and Return
Authorization.
In some cases the sales department at
Stapler Warehouse may arrange an exchange with the manufacturer for an
alternative product. Once it is received in satisfactory condition by
the manufacturer, the original product will be refunded, minus a
restocking fee up to 25%, and the end user will be billed for the
replacement product. The original product must be returned in "As
New" condition, in the original packaging and with a Return
Authorization provided by the customer service department at
Stapler Warehouse. Any returned item that does not meet all three
conditions will be considered the property of the end user; and will
be shipped back to the end user at the end user's expense. No refund
will be provided for any product returned that does not meet all
three conditions. Additionally, Stapler Warehouse reserves the right to
charge an additional 5% fee on all canceled orders, if the order has
already been processed. All supplies are non-returnable; no
exceptions. Absolutely no returns on parts are allowed.
Staple Warehouse's ("Company") website and board
community (the "Site") are currently provided
free-of-charge to users who agree to abide by the terms and
conditions of this Agreement. Company reserves the right to change
the nature of this relationship at any time, and to revise these
guidelines and Terms and Conditions from time to time as Company sees
fit. Users who violate the terms of this Agreement will have their
access canceled and they may permanently be banned from using the
Site and any interactive services. Users should check these terms and
conditions periodically. By using the Site after we post changes to
these Terms and Conditions, you agree to accept those changes,
whether or not you actually reviewed them. Entering the Site will
constitute your acceptance of these Terms and Conditions. If you do
not agree to abide by these terms, please do not enter the Site.
MILITARY DELIVERY
Military Delivery to an
APO/FPO can only be shipped via The US Postal service,max weight
limit 70 lbs. Additional charges may incur if the original
manufacturer is unwilling to ship via this method.in this case the
product will be sent to our offices and we will take to our local
post office as an accomodation to our customer.Charges will apply for
the US Postal shipping charges from Stapler Warehouse's office to the
customers destination. You can avoid the additional charges for
APO/FPO Sales by arranging authorization to ship to a consolidation
point.
RESIDENTIAL TRUCK DELIVERY
Free
shipping for Truck/Freight shipments is to commercial locations,deliveries to
residential locations could incur additional charges. Additional
charges will be added to invoice as required.
SHIPPING
DETAILS
Shipping usually includes inside delivery (For
UPS and Fedex orders 70 lbs or less). For freight shipments (common
carrier and other shipments over 70 lbs), shipping includes dock to
dock delivery in the USA 48 contiguous states. Lift gate and inside
delivery will possibly incur additional charges, and will be charged
to the customer. If "prior notice" or "24 hour
notification" is requested on shipments, additional charges may
be applied.
Expedited Orders:
Because most of our products are drop-shipped, orders are subject the processing and lead times provided by our vendors. Please note
that expedited orders such as 2nd day air, 3-day, and next day service
only affect the shipping lead time, but may not affect the time it
takes the vendor to process and ship.
FREE SHIPPING:
Free Shipping is offered on some of our products. Please note we reserve the right to terminate, modify or revoke the terms of this offer. Free Shipping only covers ground service and does not include Saturday Delivery, Lift Gate, or Inside Delivery. Free Shipping is only offered to orders going to the 48 contiguous United States and only applies to one shipping address per order.
Orders shipping to Alaska, Hawaii, or to an International destination are excluded from this offer.
Free
shipping for Truck/Freight shipments is to commercial
locations, deliveries to
residential locations could incur additional charges. Additional
charges will be added to invoice as required.
International Shipping:
Most of our products can be shipped to destinations across the globe. We recommend contacting our customer service directly to obtain instructions and rate quotes for international orders. Our International shipping quotes are estimates and may vary at the time the order is placed. Additional costs such as Customs Duties, Brokerage Fees, Storage Fees, Import Tax, etc. may apply and are not the responsibility of Stapler Warehouse.
Shipping Errors:
We try our best to provide economical and accurate shipping rates. If under any circumstance there is an error in our shipping calculations at the time an order is placed, we reserve the right to apply a corrected shipping rate with the customer's approval. We also reserve the right to terminate the order at our discretion.
Content / Pricing Errors:
We're constantly revising our content to provide accurate product and pricing information, pricing or typographical errors may occur. Stapler Warehouse cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Stapler Warehouse reserves the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Stapler Warehouse may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
PARTNERS
At Stapler Warehouse,
"Partner" means that we have teamed up with leading
companies to bring you quality services and products. "Partner"
does not mean that we are partners with these companies for legal
purposes. All companies that we feature on our site are solely
responsible for their own obligations to you. While Stapler Warehouse is
not legally responsible for their obligations, we will assist you in
dealing with them should any issues arise.
USERS/PARTICIPANTS
We
do not discriminate on the basis of age, race, national origin,
gender, sexual orientation or religion. No person under the age of 13
should use the Site without the consent of their parent or legal
guardian. We strongly encourage all parents and guardians to monitor
the Internet use of their children. Use of the Site by any user shall
be deemed to be a representation that the user is 13 years of age or
older.
COOKIES
"Cookies" are small
encrypted data files (containing references to user ID information
supplied by the user and stored on our secure server) that may write
to your hard drive once you have accessed a site. Company uses
cookies to enhance your shopping experience with us. Cookies are used
to keep track of your shopping cart and to save your password so you
do not have to re-enter it each time you visit the Site. To learn
more about how we protect customer information, please review our
Privacy Policy.
TRADEMARKS, COPYRIGHTS &
RESTRICTIONS
This Site and all materials on the Site,
including, but not limited to, images, illustrations, posts, audio
clips, video clips (the "Materials") is the property of
Company and its affiliates and licensors and are protected from
unauthorized copying and dissemination by copyrights that are owned
or licensed by the Company and by copyright law, trademark law,
international conventions and other intellectual property laws. You
may not reproduce, perform, create derivative works from, republish,
upload, post, transmit, or distribute in any way whatsoever any
Materials from www.staplerwarehouse.com, or any other web site owned or
operated by the Company without the prior written permission of the
Company. However, you may download or make one copy of the Materials
and other downloadable items displayed on the Site, provided that the
same are not used for any commercial purpose, distributed to third
parties or offered for sale to third parties, and further provided
that all copyright and other notices contained in the Materials are
left intact. Any modification of the Materials, or any portion
thereof, or use of the Materials for any other purpose constitutes an
infringement of the Company's copyrights and other proprietary
rights. Use of these Materials on any other web site or other
networked computer environment is prohibited without prior written
permission from the Company.
Nothing contained on this Site
should be construed as granting, by implication, estoppel, or
otherwise, any license or right to use this Site or any information
displayed on this Site, through the use of framing or otherwise,
except: (a) as expressly permitted by these terms and conditions; or
(b) with the prior written permission of Company or such third party
that may own the trademark or copyright of information displayed on
this Site.
LINKS
The Company is not
responsible for the content of any sites that may be linked to or
from www.staplerwarehouse.com. These links are provided for your
convenience only and you access them at your own risk. Any other web
site accessed from this Site is independent from Company, and Company
has no control over the content of that other web site. In addition,
a link to any other web site does not imply that Company endorses or
accepts any responsibility for the content or use of such other web
site.
In no event shall any reference to any third party or third
party product or service be construed as an approval or endorsement
by Company of that third party or of any product or service provided
by a third party.
PRIVACY ISSUES
The Company
is concerned about privacy matters for its customers. Please review
our Privacy Policy.
PRODUCT AND SERVICES
INFORMATION
Prices and availability may vary. Prices
shown on the Site apply to the products and services on the Site and
may change at any time without notice. We attempt to display all
products shown on the Site in an accurate manner, however, because of
the technical differences in the equipment of our customers, we
cannot be responsible for photographic differences in size, shape and
color of the products. The receipt of an email order confirmation is
simply a recognition that we have received your requested order, and
does not constitute an offer to sell. We reserve the right to limit
the quantity of any item sold, or prohibit a sale altogether,
including but not limited to prohibiting sales to resellers.
NOTICE
AND TAKE DOWN PROCEDURES
If you believe any content
present on this Site infringes your copyright, you may request such
content to be removed from this Site by following the notice and take
down procedures of the Digital Millennium Copyright Act. To follow
those procedures, contact Company's copyright agent (identified
below) and provide the following information: - A clear statement
identifying the works, or other materials believed to be infringed. -
A statement from the copyright holder or authorized representative
that the materials are believed to be infringing. - Sufficient
information about the location of the allegedly infringing materials
so that Company can find and verify its existence. - Your name,
telephone number and e-mail address. - A statement from you under
penalty of perjury that the information supplied is accurate, and
that you are authorized to act on the copyright owner's behalf. - A
signature or the electronic equivalent from the copyright holder or
authorized representative. Company's agent for copyright issues
relating to this Site is Rich Mueller.
DISCLAIMERS AND
INDEMNITY
By using the Site and/or posting Materials, you
agree to indemnify the Company, its officers, directors, employees,
successors, agents, distributors, and affiliates for any and all
claims, damages, losses, and causes of action (including attorneys'
fees) arising out of or relating to your breach or alleged breach of
this agreement (including without limitation, claims made by third
parties for infringement of intellectual property rights), or for any
content that is provided by you (or through your user I.D. and/or
password). You agree to cooperate as fully as reasonably required in
the defense of any claim. Company reserves the right to assume the
exclusive defense and control of any matter otherwise subject to
indemnification by you.
The information contained in this Site is
for general guidance on topics selected by Company. Such information
is provided on a blind-basis, without any knowledge as to your
industry, identity or specific circumstances. The application and
impact of relevant laws will vary from jurisdiction to jurisdiction.
There may also be delays, omissions, or inaccuracies in information
contained in this Site. The information on this Site is provided with
the understanding that Company and various authors and publishers'
providing such information are not engaged in, and that providing
such information does not constitute the rendering of legal,
accounting, tax, career or other professional advice or services. As
such, information on this Site should not be relied upon or used as a
substitute for direct consultation with professional advisors.
THIS
SITE CONTAINS FACTS, VIEWS, OPINIONS, STATEMENTS, AND RECOMMENDATIONS
OF THIRD-PARTY INDIVIDUALS AND ORGANIZATIONS. NONE OF THEM OR
STAPLERWAREHOUSE.COM (AND ITS AFFILIATED ENTITIES, TOGETHER "THE
COMPANY") REPRESENTS OR ENDORSES THE ACCURACY, CURRENTNESS, OR
RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION
DISPLAYED, UPLOADED, OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE
THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, OR
INFORMATION WILL BE AT YOUR SOLE RISK. THE MATERIALS ON THIS SITE ARE
TRANSMITTED AND DISTRIBUTED "AS IS" AND APPEAR ON THE SITE
WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. THERE IS NO
WARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS, AND VALIDITY OF
ANY MATERIALS ON THE WEB SITE, AND NO WARRANTY THAT THE FUNCTIONS
CONTAINED ON THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR
THAT DEFECTS WILL BE CORRECTED.
Where applicable law does not
allow the exclusion of implied warranties, the foregoing exclusions
may not apply to you. This Disclaimer applies to all content,
merchandise and services available through this site.
LIMITATION
OF LIABILITY
NEITHER THE COMPANY, NOR ITS OFFICERS,
DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS,
AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE ARE
RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR
THE INABILITY TO USE, THIS SITE OR THE INFORMATION CONTAINED ON THIS
SITE, EVEN IF COMPANY (OR ANY THIRD PARTY POSTING INFORMATION ON THIS
SITE) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO
EVENT SHALL COMPANY'S TOTAL LIABILITY (OR THE TOTAL LIABILITY OF ANY
THIRD PARTY PROVIDING INFORMATION ON THIS SITE) TO YOU FOR ALL
DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS
SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO,
NEGLIGENCE) OR OTHERWISE, EXCEED ONE DOLLAR (US$1.00).
TERMINATION
The Company may, in its sole
discretion, terminate or suspend your access to all or part of the
Site, including, but not limited to, any message boards on the Site,
for any reason, including without limitation, breach of this
Agreement. In the event this Agreement is terminated, the
restrictions regarding Materials appearing on the Site, and the
representations and warranties, indemnities, and limitations of
liabilities set forth in this Agreement will survive termination. In
the event that you are unsatisfied with the services provided by
Company, your sole remedy is to terminate this Agreement.
JURISDICTION
The Company operates the Site
from its offices within the United States. Company makes no
representations that content and materials on the Site are legal or
appropriate for use from outside the United States. If you choose to
access the Site from other locations, you do so at your own risk and
are responsible for compliance with any and all local laws. You may
not use the Site in violation of U.S. export laws and regulations.
This Agreement will be governed by and construed in accordance
with the laws of the Commonwealth of Massachusetts, as it is applied
to agreements entered into and performed therein, and excluding (i)
the United Nations Convention o n Contracts for the International
Sale of Goods; (ii) the 1974 Convention on the Limitation Period in
the International Sale of Goods; and (iii) the Protocol amending the
1974 Convention, done at Vienna April 11, 1980. Any action brought to
enforce this Agreement or matters related to the Site will be brought
in either the State or Federal Courts of the Commonwealth of
Massachusetts; provided, however, that notwithstanding anything
contained in this Agreement to the contrary, Company shall have the
right to institute judicial proceedings against you or anyone acting
by, through or under you, in order to enforce Company's rights
hereunder through reformation of contract, specific performance,
injunction or similar equitable relief. Any claim or cause of action
you have with respect to use of the Site must be commenced within one
(1) year after the claim arises. If any provision of this Agreement
is deemed void, unlawful, or otherwise unenforceable for any reason,
that provision will be severed from this Agreement and the remaining
provisions of this Agreement will remain in force. This Agreement
constitutes the entire agreement between you and the Company
concerning your use of the Site, and the Agreement will not be
modified, except in writing, signed by both parties.
COMMENTS,
COMPLAINTS AND QUESTIONS
We welcome your feedback about
the Site. However, any comments, ideas, notes, messages, suggestions
or other communications sent to the Site shall be and remain the
exclusive property of Company, and we may use all such communications
in any manner, including reproducing, disclosing and publishing such
communications, all without compensation to you.
Should you have
any questions or complaints regarding violations of this Agreement,
please contact us.
